Privacy Policy
Privacy Policy
Zenith Education Studio, Since 2019
This Privacy Policy explains how Zenith Education Studio collects, uses, and discloses your Personal Data, as well as the circumstances under which your Personal Data may be shared. We are committed to respecting your privacy and aim to maintain a high level of trust with our clients and prospective clients by adhering to the principles of applicable data protection and privacy laws in each country where we operate.
For the purposes of this Privacy Policy, “Personal Data” refers to information about you or your family that can be identified from the data or in conjunction with other information to which Zenith Education Studio has or may have access.
Types of Information Collected and Used
Zenith Education Studio collects Personal Data to provide a customised experience tailored to your needs. Examples of Personal Data we collect include:
- Personal information such as names, identification details, contact information, preferences, family background, educational details, demographic data, payment information, and transaction history;
- Information generated through your ongoing relationship with Zenith Education Studio, such as enrollment instructions, class preferences, transfers, withdrawals, and other information and records you may provide through communications including mail, phone, SMS, email, and online interactions;
- Information collected through cookies and other technologies for analysing website usage and enhancing user experience;
- Audio Visual Material (video footage, images, or audio recordings) captured during classes, programs, or services conducted by Zenith Education Studio or its representatives. This forms part of the Personal Data we collect.
How We Collect Information
Zenith Education Studio collects Personal Data from you, your family members, or authorised representatives through various channels including our website, mobile or online services, emails, phone conversations, and face-to-face interactions with our staff.
Purposes for Collecting, Using, and Disclosing Information
Zenith Education Studio collects, uses, and discloses Personal Data for the following purposes (collectively referred to as “Allowed Purposes”):
- To provide, operate, and administer Zenith Education Studio's educational services and manage class enrollments, transfers, and related processes;
- To offer product-related services and support, such as administrative support, technical assistance, and notifications;
- To facilitate operational needs including student assessments, payment processing, and data analysis;
- To maintain accurate client information and customise experiences to better meet your preferences;
- To manage and enhance our relationship with you, including providing information on Zenith Education Studio’s products and services, as permitted by law;
- To send marketing information about our services, promotions, and events, when permitted by applicable laws or with your consent;
- To develop and improve our services based on customer feedback and market research;
- To perform internal management and audits;
- To monitor and record communications for quality control and training purposes;
- To enforce or defend the rights of Zenith Education Studio and its employees;
- To comply with applicable laws, regulations, and law enforcement requests;
- For safety, legal, and regulatory compliance; and
- Any other purpose related to or connected with the above.
Zenith Education Studio may disclose Personal Data to:
- Professional advisors, third-party service providers, and contractors under a duty of confidentiality engaged to perform any of the above-listed purposes for Zenith Education Studio;
- Any person to whom disclosure is required under applicable laws or regulations;
- Any court, tribunal, regulator, or authority as necessary.
If Zenith Education Studio intends to use your Personal Data for any other purpose, we will notify you and obtain your consent beforehand. You will have the option to withhold or withdraw your consent for such purposes.
Transfer of Information
Your Personal Data may be transferred to data storage facilities or third-party service providers located outside your country. Zenith Education Studio will take reasonable steps to protect your Personal Data from unauthorised access, collection, use, disclosure, copying, modification, or disposal. However, Zenith Education Studio cannot be held responsible for unauthorised or unintended access that is beyond our control.
Retention of Information
Zenith Education Studio retains Personal Data as required to meet legal, regulatory, and operational obligations.
Right of Access
You have the right to request a copy of your Personal Data and request corrections for any inaccuracies. Requests can be submitted in writing via email or postal mail (contact details provided below). Zenith Education Studio may charge an administrative fee to provide a copy of your Personal Data, which will be disclosed to you prior to processing the request.
Use of Cookies
- Zenith Education Studio’s website uses cookies to improve your browsing experience. A cookie is a text file that helps us track information such as site usage frequency and preferences. Cookies cannot access data on your hard drive.
- Zenith Education Studio uses cookies to:some text
- Develop user profiles for website analysis and improvements;
- Monitor usage statistics;
- Troubleshoot issues and enhance website functionality;
- Measure the effectiveness of online content and advertisements.
- You can modify your browser settings to decline cookies, but this may limit some features of the website.
- Third-party advertisements on our website may use cookies to track ad viewership.
- Links to external websites may be present on our site. Please review their privacy policies, as we are not responsible for their practices.
Consent
By providing us with your Personal Data or using our website and services, you agree to the terms in this Privacy Policy. You may withdraw consent at any time by contacting us in writing. Please note that without necessary Personal Data, Zenith Education Studio may not be able to provide requested services.
Disclaimer
To the fullest extent permitted by law, Zenith Education Studio disclaims any liability for any indirect, incidental, or consequential damages arising from unauthorised use or disclosure of Personal Data.
Updates to the Privacy Policy
Zenith Education Studio reserves the right to update this Privacy Policy and will post the latest version on our website. Continued use of our services implies acceptance of the updated policy.
Governing Law
This Policy is governed by the laws of Singapore. You agree to submit to the exclusive jurisdiction of the Courts in any dispute relating to this Policy.
For questions or requests regarding your Personal Data, please contact us via:
Contact Us
Email: hello@LearnAtZenith.com
Phone: +65 8768 7651
This Privacy Policy reflects Zenith Education Studio's commitment to privacy and data security in serving our clients with trust and transparency.
